Account & Profile
How do I set my date preferences?
You can set your preferences, including types of activities (e.g., Casual Restaurants, Italian, Coffee), your budget, and your general availability in the "Profile" tab. Our AI uses this information to suggest the perfect dates for you and your match. The more details you provide, the better the suggestions will be!
Is my availability shared with my matches?
No, your specific calendar is never shared. The AI only uses your availability and your match's availability to find overlapping free times. Your match will only see the final proposed date and time, not your entire schedule.
How do I delete my account?
To delete your account and all associated data, navigate to "Settings" > "Account" and follow the instructions for account deletion. Please be aware that this action is permanent and cannot be undone.
Dates & Matches
How does the AI create a date?
Once you match with someone, our AI gets to work. It analyzes both of your shared preferences, finds a compatible time based on your set availabilities, and then selects a highly-rated, relevant date spot in NYC. It then proposes a unique, real-life date plan, taking the guesswork out of planning.
What happens after a date is proposed?
Both you and your match will receive the date proposal. You can then accept the date, which will open a chat for you to coordinate any final details. The goal is to move from matching to a real-life date as seamlessly as possible.
Safety & Reporting
How do I report a user or a concern?
Your safety is our top priority. If you have an uncomfortable experience or encounter a profile that violates our community guidelines, you can report it directly from their profile or from your chat with them. Our team reviews all reports promptly and takes appropriate action.
Still Have Questions?
If you couldn't find the answer you were looking for, our dedicated support team is ready to assist you.
contact@irldating.app